Department of the Month
Alliance Community Hospital’s Department of the Month is the Patient Billing.
Comprised of 15 exceptional Colleagues, this department describes themselves as the "watchdog" department for every other department. They are responsible for checking demographics, insurance information and services performed with correctness and accuracy, before the patient or insurance company receives a bill.
Patient Billing specializes in bills and code, and deals directly with at least 10,000 accounts per month, plus secondary bills. These Colleagues are also in charge of following-up on patient accounts to verify insurance and pre-authorization.
With 293 years of experience (an average of 20 years per Colleague), this department recognizes hard work and dedication as one of their strengths. "The best people providing the best service" is one way to accurately describe this department.
Patient Billing utilizes the Planetree Philosophy on a daily bases by providing quality service for all customers and Colleagues. They consider themselves a "helping hands office" at ACH and are pleased to help any customer or any Colleague in any way they can.
An interesting fact about this department is that this is where checks are cashed, mail is processed and postage stamps are sold.
Congratulations the Patient Billing on this great achievement. We appreciate all of your hard work and dedication. It is because of Colleagues like you that make Alliance Community Hospital is a great place to work.